Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (508) 771-4434 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Cape Cod’s best Audio-Video & Connected Home Technology Experts
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Frequently Asked Questions

1.) What type of guarantee comes with the product?

All products that Nantucket Sound sells come complete with the manufacturer's warranty. Nantucket Sound offers extended warranties on all the products we sell.

2.) Can I get my new product installed?

Professional delivery and/or installation is available for every product we sell. Nantucket Sound would be happy to coordinate delivery and/or installation for you.

3.) What is the best way to shop at Nantucket Sound?

All methods are good, but the "in store" experience, with the product right in front of you, with our professional staff assisting you, is always the best. We also sell most products on the internet and offer shipping for those who prefer this type of experience. A few of our products are limited by the manufacturer by requiring face-to-face contact. Call us for any questions at 508-771-4434.

4.) How do your prices compare to the large chain and warehouse stores?

Nantucket Sound monitors our competitors' prices on a daily basis to ensure that Nantucket Sound is always giving you very competitive pricing. Buying from us also includes: Help from our friendly experienced sales professionals; Help in understanding the products; Help in making the decision of which products fit your needs the best; Help in delivering and installing the products; Help in how to use the product after you have taken delivery.

5.) How to use your Comcast Remote Control


*Press "TV"
*Press "POWER"
*Press "CABLE"

We recommend leaving the cable box on all the time.


*Press "TV" button {on the top of the remote}
*Press "INPUT" button {underneath the "7" button) this brings up the input list
*Press "INPUT" button (WHILE THE INPUT LIST IS DISPLAYED ON) this changes the input (IE. CABLE, DVD, GAME, etc.)


1. With a Cable Box there are different types Channels.
* Analog channels: 2 through 199
* Digital channels: 200 through 499
* Music channels: 500 through 600
* HD channels: 700 through 999

For example channel 4 will now be best viewed on channel 804 (the HD version of channel 4).

2. BARS on the side of the picture
are seen when a HD channel is showing a non-wide screen picture. You will see these bars come and go depending on how the commercial or program is made. It is the channel itself that's putting in those black bars. In other words, those black bars are part of the feed from the TV station.

3. CLEANING of Flat-panel TVs
should only be done with a screen cleaning kit or the supplied cloth that came with the TV if available.

3a. Windex and other house hold cleaning
solutions are abrasive and will ruin your new TV.

4. We highly recommend investing in a SURGE PROTECTOR
with a minimum suppression of AC protection of 150V RMS and a Clamping of 1200 joules. The combination of blackouts, brownouts, surges and line noise can cause equipment damage and degradation of components and performance over time, leading to costly component repair or replacement.